Shipping & Delivery

Shipping & Delivery

European warehouse fulfilment

Orders are prepared and dispatched from our European warehouse. Estimated delivery is normally 3–5 working days after the order is confirmed. Delivery times are estimates and may vary during public holidays, severe weather or carrier delays.

Cash on delivery

Cash on delivery is available in supported countries and regions. Please enter a complete delivery address and a reachable telephone number so the local carrier can contact you.

Order updates and packaging

• Orders are packed discreetly.
• Delivery notifications may be sent by the local carrier.
• Customers should check the address and telephone number before confirming an order.
• If a parcel is delayed, contact us with your order number.

Delivery support

Email: [email protected]
WhatsApp: +1-213-326-5110
Monday to Friday, 9:30 AM–12:00 PM and 1:30 PM–6:00 PM (GMT+8)