VAPEPIE FAQ

VAPEPIE FAQ

Who can purchase from this website?

Only adults who have reached the legal smoking age in their country or jurisdiction may access and purchase from this website.

How long does delivery take?

Estimated delivery from our European warehouse is normally 3–5 working days after order confirmation. Carrier delays and public holidays may affect the estimate.

Is cash on delivery available?

Yes, cash on delivery is available in supported countries and regions. Enter a complete address and a reachable telephone number when ordering.

Can I choose the flavors in a bundle?

Flavor selection depends on the bundle. “Choose your flavors” products allow you to select available options; mystery boxes contain a curated assortment.

Are the devices rechargeable or refillable?

Please check the specifications on each product page. Rechargeable models can be charged using the stated port. Disposable devices are not designed to be refilled.

What if my order is incorrect or damaged?

Contact our after-sales team with your order number and clear photos or video. We will review the issue and provide the appropriate solution.

How can I contact support?

Email: [email protected]
WhatsApp: +1-213-326-5110
Monday to Friday, 9:30 AM–12:00 PM and 1:30 PM–6:00 PM (GMT+8)